Customer Profile

Organization Type		Leading pharmacy chain with integrated physiotherapy network
Country		Southeast Asia
Established		10+ physiotherapy centers nationwide
Specialty		Stroke rehabilitation, Geriatric care, Post-surgery recovery
Challenge Area		Equipment fragmentation, Home care continuity, Therapist capacity

The real-world barriers they faced

The home care blind spot

Home-based patients received manual guidance only.
No objective data.
No way to verify training intensity or track progress between visits.

Equipment fragmentation

Hand therapy required one device; shoulder another; knee another. Limited clinic space couldn't accommodate them all.
Procurement costs were compounding across multiple locations.

Therapist bottleneck

One therapist, one patient.
Scaling home services without proportionally scaling headcount seemed mathematically impossible.

The Solution

From "device fleet" to "all-in-one"

6kg & 0.1㎡ footprint, covers 10+ fine and gross motor exercises—hands, shoulders, elbows, knees, lower limbs.

From "manual therapy" to "guided autonomy"

APP-prescribed protocols allow patients to train independently at home.
Therapists monitor progress remotely.
One therapist now manages 3–5 home patients simultaneously.

From "data black hole" to "visible progress"

Training duration, resistance, speed, muscle tone trends—automatically captured, visualized, shareable.

The Results

Measurable impact across three dimensions

Dimension		Outcome
For Therapists		50% increase in patient management capacity (from 1:1 to 1:3-5). Home visits upgraded from manual supervision to data-driven professional delivery.
For the Organization		60% reduction in equipment procurement costs. 70% space saved per clinic. First standardized "in-clinic + at-home" rehab model among regional peers. 87% patient home compliance (up from <60%).
For Patients & Families		Stroke survivors regain function faster and more consistently. Family caregiver anxiety significantly reduced. Rehabilitation progress is no longer invisible.

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